In many workplaces, there’s an unspoken rule that quietly shapes productivity, decision-making, and even career growth:
If it’s important, follow up.
At first glance, it sounds reasonable. But when managers consistently miss emails, delay responses, or rely on employees to chase them down, something deeper is happening. Communication isn’t failing—it’s being outsourced downward.
And in today’s high-volume, always-on work environment, that model is starting to break.